FAQ

Stay up to date with what Kami is working on by following along on Instragram @kamigoertz and join the mailing list via the contact page.

Yes I take custom requests in January. Please sign up for my mailing list and/or follow on Instagram where I will let folks know when the custom books are open.

I do not make patterns, many of my designs are created without the use of patterns and flow from my own inspirations.

I use vintage and reclaimed fabric in many of my characters. I also use high quality wool coating and melton wool sourced from a Canadian retailer. They are stuffed with new polyfill and sometimes locally sourced raw sheep’s wool when available.

I offer free pickup option from my studio in Winnipeg’s exchange district. Please get in contact to arrange pickup times.

My inspiration for new designs is fluid and I often do not enjoy making the same design many times over. Often I only make the number of characters a given piece of fabric will allow, making them somewhat limited edition if I am not able to source a similar material. That being said, I am happy to take custom requests for past designs on a case by case basis, when custom requests are open.

I generally update the shop on the full moon and new moon each month, but will post exact dates and times on Instagram.

Soft Action Figures are made by hand with machine and hand stitching. They contain small parts such as safety eyes and craft wire and are more suitable as collector items. They are not suitable for young children under 3 years of age and are not considered toys but art dolls or soft sculptures. Please do not give these to a baby, or to pets.

My soft action figures are available at a number of brick and mortar shops in Canada and the US. Visit my contact page for a list of shops, or get in touch to make an appointment to visit my studio in downtown Winnipeg.

If you have added at plush item and a merch item to your cart you will see two seperate shipping charges. 

This is because the merch items are fulfilled by Printify and will be shipped by the fulfillment company. 

Your plush items will be shipped by me from my studio, so it is not possible to combine shipping for these two separate types of items. 

Contact ka********@gm***.com if you have an concerns or questions!